Bus Tour COVID-19 Travel Reservation Policy
Football fans are excited for the 2020 NFL football season, but have concerns about booking travel packages to see their team play live this season. Elite Sports Tours has created a "Worry Free Travel" policy for the 2020 NFL Football season. We want football fans like yourself to book your 2020 NFL Football Travel Packages without any worries!
As we navigate through these uncertain times, one thing that you can count on is reserving your football travel package without any fear that if the game is canceled or postponed/rescheduled because of covid-19. With some NFL teams only coming to town once every 8 seasons, we understand the desire to reserve your spot on our popular football road trips without any concerns about losing money.
FOOTBALL BUS TOUR - WORRY FREE TRAVEL POLICY
Applies to all 2020 football bus tour packages. Custom Travel Packages and other sports are subject to their own policies.
If the 2020 NFL Season is canceled because of covid-19 and your event is determined by the league to be canceled (not postponed or rescheduled), you will receive a 100% credit with Elite Sports Tours. The credit does not have an expiry and can be applied to any Elite Sports Tours travel product. Football fans can rest assured that if they purchase a bus tour package and the event is canceled, they will receive a full credit for their purchase.
New for the 2020 NFL Season, Elite Sports Tours is working with our suppliers to provide increased flexibility for our clients with their travel reservations for the 2020 NFL season. We understand that our clients have concerns that if their event is postponed and rescheduled due to covid-19. For the 2020 NFL season, all football bus tour packages that have their event postponed or rescheduled will not be subject to any service fees for rescheduling their reservation dates. Clients will need to cover any additional costs if there is any increase due to the event selected.
If a team, venue, or event organizer relocates seats due to social distancing measures and the new seat location does not match what the buyer originally purchased, the buyer does not have the right to cancel the sale and must accept the new seat location provided.
Standard cancelation insurance is available for $30 a person. Purchasing additional insurance to opt-in for a full refund instead of a credit. Individuals who purchase standard cancelation insurance for their 2020 football bus tours will be covered as follows:
- 100% cancelation and refund outside of 30 days from departure for any reason.
- By making a claim you simply forfeit the $30 insurance policy fee per person.
These changes to our bus tour cancelation insurance policy will provide more flexibility to customers looking to receive a full refund for their bus tour package instead of a credit. Cancelation insurance must be purchased at the time of the sale. Individuals who do not purchase bus tour cancelation insurance will only receive 100% credit in the event the NFL cancels the event due to COVID-19.
We hope that these policies for football bus tour packages will help alleviate our clients concerns about purchasing travel for the upcoming NFL football season. To further clarify our policy we have provided a list of F.A.Q. questions to better assist you.
FOOTBALL BUS TOUR - WORRY FREE TRAVEL POLICY F.A.Q.'s
Can I purchase travel insurance incase the event is canceled by COVID-19?
Currently COVID-19 is a known event and Insurance companies are not covering individuals who purchase travel as of today for protection against cancelations due to COVID-19. The coronavirus is a known pandemic and individuals who purchase travel at this point need to be aware of the risks involved with purchasing travel.
You can still purchase standard travel insurance, but it will not cover coronavirus as it is a known pandemic. You are however covered under Elite Sports Tours Football Bus Tour - Worry Free Travel Policy.
Since I can't purchase travel insurance for cancelation due to COVID-19, what happens to my payments for my travel reservation?
Since travel insurance is unavailable to protect clients from the risk involved with an event being canceled due to COVID-19, Elite Sports Tours has implemented the "Football Bus Tour - Worry Free Travel" Policy.
"If the 2020 NFL Season is canceled because of covid-19 and your event is determined by the league to be canceled (not postponed or rescheduled), you will receive a 100% credit with Elite Sports Tours.
The credit does not have an expiry and can be applied to any Elite Sports Tours travel product. Football fans can rest assured that if they purchase a travel package and the event is canceled, they will receive a full credit for their purchase."
How can the credit be used?
Travel credits can be applied to any future purchases with Elite Sports Tours.
Will the credit expire?
Although the legislation indicates that the travel credit must be redeemable for a minimum of one year, the credit with Elite Sports Tours will not expire.
What if I don't use the full credit on my next purchase?
You will receive a dollar for dollar credit. Any balance will remain on your account for future use. For example if you have a $3000 travel credit and purchase $2200 on your next trip, you would still have a balance of $800 to use towards a future trip.
Do I have to use the credit for the same trip?
No, you can use the credit for any trip you would like in the future.