Worry Free Travel Reservation Policy
Football fans are excited for the 2020 NFL football season, but have concerns about booking travel packages to see their team play live this season. Elite Sports Tours has created a "Worry Free Travel" policy for the 2020 NFL Football season. We want football fans like yourself to book your 2020 NFL Football Travel Packages without any worries!
As we navigate through these uncertain times, one thing that you can count on is reserving your football travel package without any fear that if the game is canceled or postponed/rescheduled because of covid-19.
2020 NFL Football Bus Tours will be subject to new policies outlined here.
WORRY FREE TRAVEL POLICY
Applies to all 2020 custom football travel packages. Bus Tours and other sports are subject to their own policies.
If the 2020 NFL Season is canceled because of covid-19 and your event is determined by the league to be canceled (not postponed or rescheduled), you will receive a 100% credit with Elite Sports Tours. The credit does not have an expiry and can be applied to any Elite Sports Tours travel product. Football fans can rest assured that if they purchase a travel package and the event is canceled, they will receive a full credit for their purchase.
New for the 2020 NFL Season, Elite Sports Tours is working with our hotel suppliers to provide increased flexibility for our clients with their travel reservations for the 2020 NFL season. We understand that our clients have concerns that their event is postponed and rescheduled due to covid-19. For the 2020 NFL season, all custom football travel packages that have their event postponed or rescheduled will not be subject to any service fees for rescheduling their hotel reservation dates. Clients will need to cover any additional costs to hotel for the new dates if there is any increase due to the hotel stay dates.
If a team, venue, or event organizer relocates seats due to social distancing measures and the new seat location does not match what the buyer originally purchased, the buyer does not have the right to cancel the sale and must accept the new seat location provided.
We hope that these policies for custom football travel packages will help alleviate our clients concerns about purchasing travel for the upcoming NFL football season. To further clarify our policy we have provided a list of F.A.Q. questions to better assist you.
WORRY FREE TRAVEL POLICY F.A.Q.'s
Can I purchase travel insurance incase the event is canceled by COVID-19?
Currently COVID-19 is a known event and Insurance companies are not covering individuals who purchase travel as of today for protection against cancelations due to COVID-19. The coronavirus is a known pandemic and individuals who purchase travel at this point need to be aware of the risks involved with purchasing travel.
Since I can't purchase travel insurance for cancelation due to COVID-19, what happens to my payments for my travel reservation?
Since travel insurance is unavailable for custom travel packages to protect them from the risk involved with an event being canceled due to COVID-19, Elite Sports Tours has implemented the "Worry Free Travel" Policy.
"If the 2020 NFL Season is canceled because of covid-19 and your event is determined by the league to be canceled (not postponed or rescheduled), you will receive a 100% credit with Elite Sports Tours.
The credit does not have an expiry and can be applied to any Elite Sports Tours travel product. Football fans can rest assured that if they purchase a travel package and the event is canceled, they will receive a full credit for their purchase."
How can the credit be used?
Travel credits can be applied to any future purchases with Elite Sports Tours.
Will the credit expire?
Although the legislation indicates that the travel credit must be redeemable for a minimum of one year, the credit with Elite Sports Tours will not expire.
What if I don't use the full credit on my next purchase?
You will receive a dollar for dollar credit. Any balance will remain on your account for future use. For example if you have a $3000 travel credit and purchase $2200 on your next trip, you would still have a balance of $800 to use towards a future trip.
Do I have to use the credit for the same trip?
No, you can use the credit for any trip you would like in the future.